How to get started with RPA?
1. Create an automation strategy for your organisation
You need to know the goal for implementing RPA (Robotic Process Automation) in your organisation. Therefore, you have to develop a business-focused enterprise automation strategy and roadmap (EASR) to lay the foundation for your organisation’s successful adoption and business value creation. The strategy should highlight automation opportunities throughout the organisation, including the process, people (acquisition skills and options), and technology necessary to establish a continuous, high-performance RPA plan to respond to business needs in an agile manner.
2. Educate employees about RPA
Organisations are often reluctant to implement Robotic Process Automation because they may be afraid of passing the process into the hands of an untrained robot. Most employees might think that their job is at risk when they hear the word “robots.” In this case, educating employees and setting realistic expectations is the way to go to gain the trust and support from employees. Automating standard business processes opens up innovative ways for your employees in a time-saving way. Employees who were once consumed by tedious, step-by-step work are now free to provide creative and innovative avenues for other processes.
3. Identify automation opportunities
During the initial automation assessment, companies often find that hundreds of office workers are performing some manual activities that can be automated. Hours of energy and time are wasted in these activities, which can be allocated to digital software robots. Some common use cases suitable for automation are customer service, customer data storage, sales orders, invoice processing, payroll, HR management, and more.
4. Match your organisation goals and PRA goals
The implementation of RPA (Robotic Process Automation) should be considered and treated as a company-wide initiative rather than a set of different goals. Likewise, the implementation must be consistent with the goals and standards of the business. To make sure everything is in line, test all the available software as it will allow you to learn more about the vendors and the market. This information can also be used in the final selection of a solution and will help you reach your desired goal.
5. Choose a Technology Partner
To ensure your organisation gets the required return on investment (ROI), don’t make the mistake of performing RPA alone. Choosing the right partner and the right technology is one of the last steps before deployment begins. You should look for partners with experience and expertise in RPA projects, partners with leading RPA technology providers, and experience in various technologies.
Tao.Net is a software development company in Malaysia that has more than 20 years of software development and integration expertise for large enterprises, particularly in the financial services sector. With the advent of artificial intelligence (AI) and robotic process automation (RPA), Tao.Net uses that opportunity to take agile solutions to the next level. Hence, companies can achieve a return on investment in the shortest time possible.
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