Malaysia's Leading Process Intelligence Platform

Process Mining & Task Mining

Automatically discover, analyse, and optimise your business processes using data from your existing systems. Identify bottlenecks, compliance deviations, and high-value automation opportunities — without assumptions or guesswork.

Platform Capabilities & Business Benefits

Our process mining platform analyses event data from your ERP, CRM, and other systems to give you an objective, end-to-end view of every process — across every department and every case.

Core Platform Capabilities

Powerful process intelligence tools that turn raw system event logs into actionable insights about how your business actually operates.

Automated Process Discovery

Automatically generate accurate, data-driven process maps from your existing IT system event logs — no manual interviews or workshops required. See exactly how your processes actually run, not how they are supposed to run.

Conformance Checking

Compare your real-world process execution against the intended process model. Instantly identify deviations, policy violations, and compliance gaps that manual reviews would miss.

Bottleneck & Root Cause Analysis

Pinpoint exactly where processes slow down and why. Drill from high-level KPIs down to individual cases to identify the root causes of delays, rework, and inefficiency.

Continuous Process Monitoring

Set thresholds and alerts to monitor process health in real time. Detect emerging issues before they escalate and track the impact of improvement initiatives over time.

Business Advantages

Strategic outcomes that drive measurable efficiency gains, cost reductions, and automation ROI.

Data-Driven Optimisation

Base process improvement decisions on facts, not assumptions. Process mining provides objective, quantitative evidence of where effort and investment will deliver the greatest return.

Identify RPA Opportunities

Process mining is the fastest way to find high-value automation candidates. Automatically identify repetitive, rule-based process steps that are ideal targets for RPA deployment.

Reduce Process Cycle Time

Eliminate unnecessary steps, handoffs, and wait times. Customers that combine process mining with RPA typically achieve 40–70% reductions in end-to-end process cycle time.

Full Process Transparency

Give management a clear, auditable view of how work actually gets done across departments and systems. Support regulatory audits with objective, system-generated process evidence.

Ready to See Your Processes Clearly?

Let Tao.Net show you exactly where your processes are losing time and money. Get an objective, data-driven view of your operations with a free process mining assessment.